24/7 access to a US-licensed clinician by phone, secure video, or message — designed so a captain or HoD can get clinical advice on a crew member’s situation before deciding to come into port. Useful for triage, prescription continuation, and the long list of in-between issues that aren’t an emergency but shouldn’t wait.
A doctor on a US telehealth app doesn’t know what dockside looks like, why the crew member can’t just “come in for blood work tomorrow,” or what a captain needs documented for the management company. A yacht-specific service starts from that context.
Round-the-clock availability across time zones, so a 2am call from a yacht crossing the Atlantic gets answered by a doctor who’s on duty.
US-licensed physicians and nurses, so any prescription, referral, or onward escalation actually lines up with US providers we coordinate with on the ground.
Pick the channel that works for the situation — voice for triage, video for a visual exam, messaging for follow-up and prescription questions.
The clinician knows the basics of MLC, what flag-state medical paperwork might be needed, and what a yacht’s on-board medical kit typically contains.
Not a replacement for in-person care when in-person care is what’s needed — but a way to make that decision faster, with more information, and from anywhere.
“Does this need an ER, or can it wait until we’re in port Thursday?” A clinician on the call helps make that call quickly.
Crew member ran out of an ongoing medication and can’t get to a clinic before charter starts. Telemed sets up a fill at the next US port.
Cuts, sprains, stomach issues, rashes, ear infections — situations where a video consult plus the yacht’s medical kit may be enough.
Crew life is hard. Confidential access to a clinician for mental health concerns, with onward referral to specialists where wanted.
Quick clinician review before a long charter or ocean crossing — particularly useful for crew with ongoing conditions.
Documented advice in a format the captain, management, or insurer can put on file. Second-opinion consults on care received elsewhere.
Existing yacht telemedicine services (MSOS, YMS, MedAire and others) are excellent at the consultation itself. Where we’re building something different: the same team taking the telemed call is the team who can then book the in-person follow-up dockside in Florida, route documentation to your insurer, and close the loop — rather than handing you off to a separate provider network.
Captain, HoD, or crew member contacts CrewDoctor by phone, video, or message.
A US-licensed clinician assesses what’s going on and what level of care is needed.
If telemed handles it, we close it out. If in-person care is needed, we book it in Florida the same way we already do.
Whether telemed, in-person, or both, everything goes into one record. One invoice. One point of contact for insurer follow-up.
We’re looking for yacht management companies and crew insurers who’d like to help shape the service before we launch — in particular around documentation formats, escalation rules, and integration with existing cover.