A single-tier worldwide medical concierge service for yacht owners and their families — 24/7 personal physician access, direct referral to leading specialists in any major city, second-opinion coordination, and full medical evacuation included. Designed so that wherever the yacht is, the level of care available is the level you’d arrange at home.
Other medical concierge services run a tiered model where the access you actually want sits behind upgrade walls. Owners’ Concierge is one tier — the top one — and every member gets the same level of service regardless of where the yacht happens to be.
A US-licensed physician answers, not a triage nurse or a call centre. Direct line, no menus, no hold music. Available worldwide, any hour.
Direct referrals to leading specialists in any major medical centre — US, UK, Switzerland, Germany, France, Singapore, anywhere the case calls for. Booked through us, not through your assistant chasing referrals.
Independent second-opinion coordination on diagnoses and treatment plans — particularly valuable on cancer diagnoses, complex surgeries, and serious cardiac calls.
Worldwide air ambulance and EMS dispatch included in the membership — not a separate subscription. Activated through the same number.
If hospital admission is needed, we coordinate ahead of arrival — bed reserved, specialist briefed, records transferred, billing channel pre-established.
Refills, replacements, and continuity of medications wherever the yacht is — including legal navigation of which medications can be carried into which jurisdictions.
Annual full-spectrum health screening at a leading US or European clinic of your choice. Reports compiled, follow-ups coordinated, kept on file.
Spouse/partner and dependent family members included under the same membership — not separate subscriptions. Cover follows them whether on the yacht, at home, or travelling.
Through Yacht Ops SA, our Swiss entity, members of Owners’ Concierge get direct access to Switzerland’s leading private clinics — the institutions that make Switzerland the destination of choice for serious diagnoses, advanced surgery, and longevity medicine. We handle the introduction, the booking, the medical-record transfer, and the language and logistics in-country.
Coordinated referrals into Switzerland’s leading private hospital groups and university clinics — oncology, cardiology, neurology, complex surgery, paediatrics. Appointment booking, transfer of records, and in-country liaison handled by Yacht Ops SA on the ground.
Access to Switzerland’s renowned longevity and preventive medicine programmes — full-spectrum screening, regenerative protocols, advanced diagnostics, and ongoing preventive plans. The Swiss approach is “catch it before it’s a problem,” and our office is built around that.
Yacht Ops SA handles the parts of Swiss medical access that frustrate first-time visitors — appointment scheduling across French/German/Italian Switzerland, transport between hotel and clinic, and translation of clinical reports into the member’s preferred language.
Swiss access is included within the Owners’ Concierge membership — no separate subscription, no additional fee for the introduction. Clinic treatment costs are paid directly by the member or through applicable health cover.
Yacht Ops SA is the CrewDoctor group’s Swiss-registered entity. References to leading Swiss private clinics describe the access offered through our coordination network; specific institutions and clinicians are matched case by case.
Whether it’s a question about a medication, a routine specialist referral, a second opinion on a diagnosis, or a genuine emergency at 3am off Sardinia — you call the same number.
One private number for the owner, the family, and (where authorized) the yacht captain or HoD.
A US-licensed physician on the call within minutes. Reviews the situation, accesses the member’s medical history (with consent), and decides the right next step.
Specialist consult, in-person care, evacuation, prescription, or second-opinion review — arranged in real time. You don’t chase, we do.
Case stays open through admission, treatment, and follow-up. One coordinator across the whole episode — not a different person every call.
For owners spending meaningful time on the yacht across multiple cruising regions — the value is geographic continuity of care.
Spouses, partners, and dependent family members — covered whether they’re on the yacht, at the primary residence, or travelling independently.
Optional cover for the owner’s personal staff (PA, estate manager, security lead) where they travel with the owner regularly.
This is for the owner’s household. Charter guests are covered under the Whole-Yacht evacuation subscription instead.
Worldwide. The same level of service whether the yacht is in Monaco, Antigua, Fort Lauderdale, the Maldives, or the South Pacific.
Active war zones and territories under US/UK/EU travel advisories are excluded from automatic activation. Special-risk arrangements can be added in advance.
Locations subject to US OFAC and equivalent UK/EU sanctions at the time of incident (currently includes Russia, Iran, North Korea, Syria, Cuba — verify at membership start).
All clinical decisions, treatment, and care are delivered by independent licensed physicians and providers. CrewDoctor is the coordinator and the access channel — not the treating clinician.
Medical concierge for HNW clients lives or dies on confidentiality. Every CrewDoctor staff member is bound by strict confidentiality. US clinicians we work with are bound by HIPAA. We do not name members. We do not share member identities between cases. No public client lists, no “our clients include” pages.
We’ll arrange a private conversation to talk through what the membership covers, who you’d like included, your medical history at a high level, and the annual cost. No commitment, no obligation.
Owners’ Concierge is a medical coordination membership. All clinical care, prescriptions, and treatment decisions are made and delivered by independent licensed physicians and healthcare providers. CrewDoctor does not provide clinical care directly. References to leading specialists describe access to qualified clinicians through the membership’s network — specific individuals cannot be guaranteed in any given case. Medical evacuation is delivered by independent third-party operators contracted by CrewDoctor.