Who we work with

Built around the way crew insurance actually flows.

Crew medical claims in the US sit across several kinds of cover — crew health plans, P&I, and the personal policies crew bring with them. We’re designed to sit alongside any of them as the in-market coordinator, not replace them.

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Crew medical & health insurers

Specialist crew health plans — we route your insured crew through vetted Florida providers and return documentation in a format your claims ops can use.

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P&I clubs

For crew injury and illness that falls under MLC 2006 cover, we act as the local US coordinator so your member doesn’t have to build a Florida provider network from scratch.

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US domestic health insurers

For US-resident crew or carriers expanding into the yacht segment, we provide a Florida specialist channel familiar with how maritime employment works.

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We sit alongside — we don’t replace

Your cover stays your cover. We handle the appointment, the clinical interface, and the paperwork — you keep the claims relationship.

Two ways we can work together

From informal referral to integrated channel.

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Preferred network provider in Florida

Your insured crew get routed to CrewDoctor when they need care in Florida. We work to pre-agreed rates, triage cases to the right level (clinic vs. urgent care vs. ER), and return standardized documentation. Result: fewer out-of-network claims, faster cycle time, predictable cost per episode.

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Direct billing arrangements

We can establish a direct billing channel with your back office so crew don’t pay up front and chase reimbursement. Crew get seen and back to work; your team gets one consolidated invoice with the supporting records attached. Lower friction for the crew member, lower admin load for your claims team.

What we cover operationally

The things insurers usually ask about up front.

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Coverage area

Florida-wide, with concentration around the major yacht ports — Fort Lauderdale, Miami, West Palm Beach, the Keys, Naples, and Tampa Bay.

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Case mix

Primary care, urgent same-day issues, dental and optical referrals, specialist consults, hospital admissions, and follow-up care. Not 911 emergencies — those go direct.

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Documentation

Clinical notes, itemized invoices, diagnosis and procedure codes formatted for claims processing, and any flag-state or MLC paperwork the case calls for.

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Data & confidentiality

Clinical information stays between provider and patient. You receive what the claim requires — nothing more.

Compatible with cover from

If your insured crew carry cover from any of these, we can work with the paperwork.

We’re built to plug in alongside the cover crew already have. The list below is the kind of insurance and medical-support companies whose documentation, claims process, or coordination workflows we’re set up to handle. Inclusion below is not a partnership claim — it’s a statement of compatibility.

WYCC Insurance

Yacht crew & seafarer health, life, disability and retirement cover. Trading name of ICS SA (Luxembourg).

MHG Insurance

Florida-based marine insurance broker with crew health insurance programs for the yachting industry.

Pantaenius

Global yacht insurance specialist with crew accident & health insurance offerings.

Seven Seas Health

Health insurance for mariners, expatriates, and global travellers — founded by a former yacht stewardess.

MSOS — Medical Support Offshore

UK-headquartered 24/7 telemedical support, MCA-compliant kits and training, with a Fort Lauderdale base.

YMS — Yacht Medical Supply

La Spezia-based medical kit supplier with 24/7 remote telemedicine via phone, email, and video.

MedAire

Marine medical solutions for yachts including telemedicine, training, and equipment provisioning.

P&I clubs

Crew injury and illness claims under MLC 2006 — we coordinate with your nominated provider network.

Company names above are used to identify the third-party insurance and medical-support providers our coordination is designed to be compatible with. All trademarks belong to their respective owners. Listing here does not imply endorsement by or a formal partnership with those companies.

Get in touch.

Whether you’re scoping a preferred-provider arrangement, looking at direct billing, or just want to understand how CrewDoctor would handle a case your members might bring you tomorrow — let’s have a conversation.

Contact us