CrewDoctor focuses on the two things that go wrong most often: getting crew seen quickly while in port, and untangling US healthcare when something serious happens.
We book crew with vetted US physicians and clinics while the yacht is alongside in South Florida — same-day where possible, around your turnaround schedule.
Routine illness, infections, minor injuries, prescription refills, and the everyday issues crew put off until they’re in port.
Coordination with established Florida dental and vision practices for non-emergency work while you’re dockside.
Pre-cruise immunizations and travel medicine consultations through US-licensed providers.
Confidential connections to licensed therapists and counsellors, including telehealth options.
Help with US-based medical exams and the paperwork that often gets requested by flag states and management companies.
We work with the chief stew or HoD to schedule around watch, guest trips, and yard time.
If a crew member needs an ER, hospital admission, or specialist, CrewDoctor steps in to route them to the right facility and manage the handover.
Guidance on which Florida facility to head for based on the situation — and a heads-up to the admitting team where possible.
Fast-track referrals to cardiology, orthopedics, dermatology, and other specialties available through our partner network.
While the crew member is admitted, we act as the point of contact between the hospital, captain, and management company.
Documentation and medical clearance support if a crew member needs to be flown home or transferred.
Most crew don’t carry US-based insurance. We help work out who’s paying, how, and how to get reimbursed.
We look at the crew member’s policy or the yacht’s P&I cover and explain what is and isn’t likely to be paid.
When coverage doesn’t apply, we help arrange transparent self-pay rates with the providers we work with.
We package up itemized bills, medical records, and provider letters so the crew member or yacht can claim back.
Where the management company or P&I provider supports it, we set up direct billing to remove crew out-of-pocket cost.
Send us a short note about your fleet or your current situation and we’ll come back with what we’d suggest.